Support
FAQ
How do I buy a bus ticket?
Search a trip on the home page (from, to, date), pick a seat on the map, and pay via Mobile Money. Once paid, your ticket with a QR code shows up in your account.
What payment methods are available?
MTN Mobile Money and Airtel Money. Card payment isn't supported yet.
What do I show the driver when boarding?
The QR code on your ticket, under "My Tickets" — the driver scans it when you board.
Can I cancel a booking or get a refund?
Not self-service in the app yet — message us below with the trip and date, and we'll help.
I forgot my password — what do I do?
There's no self-service password reset yet — message us below from your account's email.
I'm an operator — how do I add drivers and vehicles?
In the operator dashboard: the "Drivers" and "Fleet" sections — add a driver account and a vehicle, then you can assign trips.
I'm a driver — how do I create a trip?
In your dashboard — "Add trip": pick a route and vehicle from your operator's fleet, and dates. The operator needs to add the route and vehicle first.
